Effective Date: 28 March 2023.
Cartello Commerce PTY LTD (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you” or “your”) and complying with data protection laws. This privacy policy (“Privacy Policy”) explains how we collect, use, and disclose your personal information when you use our website at www.cartello.io (the “Site”) and our services (the “Services”).Personal Information
We Collect:
We collect personal information from you when you use our Services. The types of personal information we collect may include: Contact information, such as your name, email address, phone number, and postal address.Payment information, such as your credit card details and billing address.Information you provide when you contact us for support or with questions about our Services.Information about your use of our Services, including your device information, IP address, and browsing activity.
How We Use Your Personal Information:
We use your personal information for the following purposes:To provide our Services to you.To process payments and fulfill orders.To communicate with you about your account and our Services.To respond to your inquiries and provide customer support.To improve our Services and develop new features.To comply with legal and regulatory requirements.
How We Share Your Personal Information:
We may share your personal information with third parties in the following circumstances:With service providers who assist us in providing our Services, such as payment processors and shipping companies.With law enforcement authorities, government officials, or other third parties if we believe it is necessary to comply with a legal obligation, protect our rights, property, or safety, or prevent fraud or illegal activity.With our affiliates, subsidiaries, or other related companies for the purposes described in this Privacy Policy.With your consent or at your direction.
Cookies and Similar Technologies:
We may use cookies and similar technologies to collect information about your use of our Site and Services. Cookies are small files that a website or its service provider transfers to your device’s hard drive through your web browser that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
Your Rights and Choices:
You have certain rights with respect to your personal information, including the right to access, correct, or delete your personal information, and to object to or restrict processing of your personal information. You may also have the right to data portability and to withdraw consent to the processing of your personal information.
Security of Your Personal Information:
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.International Data Transfers:We may transfer your personal information to countries other than the one in which you reside. These countries may not have the same data protection laws as your country of residence.Updates to Our Privacy Policy:We may update this Privacy Policy from time to time. If we make material changes, we will provide notice to you as required by law.
Contact Us:
If you have any questions or concerns about this Privacy Policy or our privacy practices, you may contact us at info at cartello.io.
Compliance with POPI and GDPR:
We comply with the South African Protection of Personal Information Act (POPI) and the European Union General Data Protection Regulation (GDPR). We respect your rights under these laws and are committed to protecting your personal information in accordance with their requirements.By using our Site and Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
